Deci din dreapta trebuie incercuite:
,,gorgeous views" - The window was filthy rubbish and too small to see anything
,,wonderful cuisine" - The food was tasteless
,,opened bar until two" - The bar was closed too late
There are five complaints about:
-The view that did not seem to be so gorgeous, in fact it was rubbish and too small to see anything from it.
-The coach that did not come on time to greet and show the visitors around the hotel rooms
-There was tasteless food with bad service
-The bar did not close in time
-The pool was being cleaned and they did not got a chance to swim atleast once in the holiday.
It is indeed a strong letter, because all the argumenets stated were true, and the responsability the hotel takes is in a low condition.
