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The text emphasizes the importance of communication in people's lives and explores the rules individuals tend to follow in their communication. It highlights that communication is essential for socializing, making friends, conducting business, and sharing experiences. Although many might claim not to follow specific rules, the text suggests that people do adhere to certain principles in their interactions.
One primary rule mentioned is the consideration of the situation, leading to more informal communication with friends and more formal communication with acquaintances. Greeting is identified as the first rule, where people commonly start conversations by asking about each other's well-being and recent events. Politeness is stressed as a crucial rule, as impoliteness can hinder successful communication.
Clear and concise communication is another rule, emphasizing the importance of making messages understandable without causing confusion. The text introduces brevity as a rule, quoting Shakespeare's "brevity is the soul of wit," suggesting that being concise reflects intelligence. Lastly, the text underscores the importance of truthfulness in communication and emphasizes that it is a cooperative process involving the exchange of messages, ideas, thoughts, and energy.
In summary, the text highlights the situational nature of communication, the significance of greetings, the importance of politeness, clarity, brevity, and truthfulness in successful interactions. It challenges the notion that people don't follow communication rules and suggests that effective communication requires thoughtful consideration of these principles.
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