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8
Replace the phrases in bold in model
B with ones from below to change
the tone of the letter from mild to
strong.
•I am extremely upset
•I insist that this matter be dealt
with promptly
•to express my extreme
dissatisfaction with
• extremely hazardous
•I refused to remain
• I demand
•for the annoyance and discomfort
I suffered
•totally inaccurate


8 Replace The Phrases In Bold In Model B With Ones From Below To Change The Tone Of The Letter From Mild To Strong I Am Extremely Upset I Insist That This Matte class=